It’s free with a minimum order of $30 (before tax) and the delivery address is in an approved zip code.
*There is a $3 delivery fee for orders not meeting the $30 minimum.
How can M&M afford to deliver at no charge?
We carry a variety of brands in our store but realize there are many other items that just won't fit in our space. We offer those products on our website and will deliver them straight to your doorstep or if you prefer you can pick them up in our store. We only order products after you, the customer, orders from us. This allows us to keep our prices in line with traditional stores and deliver it free of charge. We are also able to offer a larger selection of food and treats if we don’t have to worry about keeping an inventory.
What is automatic delivery?
With automatic delivery you never have to worry about running out of food or treats. We do all the remembering. M&M will contact you a few days before your delivery as a reminder and opportunity to change your order if need be. We also offer a 5% discount on most brands when you schedule automatic delivery.
Do I need to be home to accept delivery?
No, you do not need to be home to accept delivery. We will leave your order by the front door in an inconspicuous location out of the elements, unless you instruct us otherwise.
Will you bring my order inside and put it away for me?
Absolutely! As part of our service, if you are home, we will bring it inside and put it away for you. We realize there are many delivery customers unable to lift and carry heavy items. We also love visiting with you and your four legged pals.
What is your order deadline?
Orders can be placed any time. If we have it in the store we are usually able to deliver it next day. If it is an item we don't always carry it may take a few extra days before we can deliver. This allows us to keep our prices low by ordering only what we need to. If you sign up for automatic delivery the wait time for a delivery will only happen for that first order. After that we will always have your preferred pet food in stock and ready to deliver directly to you.
What is your rewards program?
M & M offers a pretty sweet rewards program. We call it Roxy's Rewards. For every $250 you spend (before tax) you will receive a $5 credit on your account. Use them as you get them or save them up to receive a free order. We also have a referral program. Our Refer-a-friend program gives your friend 10% off their first order and you receive $5 off after their order has been placed.
My preferred brand of food has a frequent buyer program. Do you honor that?
Yes, we do honor frequent buyer programs. We will keep track of everything for you and let you know when you're close to your free bag of food. If you’d like to complete the FBP yourself you’ll need to send the completed card into us before we can deliver your free bag of food.
What if I don’t see my preferred food/treats/supplements?
Please shoot us an email at firstname.lastname@example.org. We will let you know if its something we can carry for you.
What are your business hours?
The store is open 10 am until 7 pm Monday through Friday and 10 am to 4 pm Saturdays. We are closed Sundays and major holidays. We will deliver Monday through Saturday as early as 7 am and as late as 8 pm.
Do you ship orders?
Please contact us at email@example.com if you wish to place an order to be shipped. We will add the shipping charges to your order. We can ship most orders via UPS or U.S. Postal Mail. We will always use ground shipping but you can elect to switch it to expedited shipping. We are currently working on accepting orders to be shipped. Please continue to check back to see if this option if available.
Zip codes that we deliver to:
37201-37222 37250 37064
37224 37115 37065
37227-37238 37116 37067
37240-37244 37070 37069